O2O2018-12-13T18:39:14+00:00

O2O Solution

Use APP and AI technologies in retail to build a new shopping scene that merges online and offline. Recording customers analytic data and their shopping behaviors to integrate relevant purchasing data for better online re-targeting.

O2O Solution

Use APP and AI technologies in retail to build a new shopping scene that merges online and offline. Recording customers analytic data and their shopping behaviors to integrate relevant purchasing data for better online re-targeting.

Fully control traffic flow of omni-channel

There are still many breakpoints in the O2O shopping loop when it comes to merging online &offline, not to mention monitoring customer traffic flow of O2O. How to master omni-channel to maintain customers or increase conversion rates for better sales is the priority for every brand in the new retail era. 91APP helps brands use APPs and the “In-Store Portal” tools at stores to achieve goals such as APPs acting as membership cards, online payment & product pickup at stores, LBS push notification, coupons issued via APP for items purchased at stores, re-targeting store loyalty members. These methods not only bring online customers to brick-and-mortar stores, but also offer a better in-store shopping experience for consumers.

Create customer repurchase intention

Use APP as the membership cards. For instance, member can receive coupons or earn points from APP when making purchases on their phones. Merchants may use their APP to promote products and promotional activities. By combing the APP with an “In-store iPad Pos” to issue coupons, process returns, do surveys, and facilitate multiple promotional mechanisms, merchants can not only increase their conversion rates, but also integrate more accurately member information and purchasing behavior. Overall, merchants can increase re-purchase rate.

Create customer repurchase intention

Use APP as the membership cards. For instance, member can receive coupons or earn points from APP when making purchases on their phones. Merchants may use their APP to promote products and promotional activities. By combing the APP with an “In-store iPad Pos” to issue coupons, process returns, do surveys, and facilitate multiple promotional mechanisms, merchants can not only increase their conversion rates, but also integrate more accurately member information and purchasing behavior. Overall, merchants can increase re-purchase rate.

Develop & maintain omni-channel members.

O2O increases sales performance.

Develop & maintain omni-channel members

O2O increases sales performance

  • Membership Cards
    APP acts as membership cards to promote online to offline (O2O).
  • Store references
    Sales will be counted into referrees’ sales performance, which will effectively promote store references.
  • LBS Push Notification
    Encourage members to visit stores.
  • In-Store iPad POS
    Best CRM tool at stores to help customers sign up with simple steps and bind their references.
  • Loyalty Program
    Use store-issued coupons and points to reward regular customers and motivate their repurchases